Shipping & delivery
How orders reach you
Digital orders
Steam keys and download links are sent to the email address used at checkout, usually within a few minutes. If a key has not arrived within 30 minutes, check your spam folder and then email axq3tnfezb@fldubai.com.
Physical collector's editions
| Destination | Carrier | Transit time | Cost |
|---|---|---|---|
| United States | USPS Priority Mail | 3–5 business days | $6.50 (free over $75) |
| Canada | USPS First-Class International | 7–10 business days | $14.00 |
| Europe / UK | USPS First-Class International | 10–21 business days | $18.00 |
| Australia / NZ / Asia | USPS First-Class International | 12–21 business days | $21.00 |
All physical orders ship from our Portland, Oregon warehouse. Tracking is emailed at dispatch. Orders placed before 12:00 Pacific on a business day usually ship the same day.
Returns
Unopened physical editions may be returned within 14 days of delivery for a refund of the item price; return shipping is the buyer's responsibility. Damaged items are replaced at our cost — send a photo to axq3tnfezb@fldubai.com.